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Free standard shipping Aus-wide!

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Shipping

{ SHIPPING & DELIVERY POLICY }

Who do you use for shipping & what are the terms?

FREE SHIPPING on all Australian Domestic Orders! Lakiki use ‘Australia Post’ for shipping your items as they are one of the biggest, which means you get your order faster and more securely. All Items are inspected by Lakiki before being dispatched. Once the item/s have been sent, Lakiki will no longer be responsible for your item/s. We do not take any responsibility for items damaged, lost or stolen during shipping.

What are your shipping fees?

Australia Wide DOMESTIC SHIPPING – FREE
Australia Wide EXPRESS SHIPPING – $15.00

Please select either the 'Free Standard Shipping' or 'Express Shipping' option at checkout.

INTERNATIONAL SHIPPING - $22.00 AUD

Please select 'International Shipping' option at checkout.

Please note for International Orders outside of Australia – that all taxes and customer charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Lakiki take no responsibility for additional taxes and custom charges if applied, and recommend you contact your local customs representative. Lakiki declare the full value of the purchase on international shipping and will present an invoice for customs if requested.

How fast will my order be processed and sent?

We can’t wait for you to start enjoying your purchases from Lakiki. That’s why we work around the clock to send them to you as fast as possible. Sometimes your order will be shipped the same day as you submit your order. However, please allow Lakiki (1-3 business days) to process and send your order.

When should I expect my order to arrive?

We try to get your order to you as fast as humanly possible! However, delivery times may vary according to your location and the delivery schedule of Australia Post.

– FREE STANDARD SHIPPING (Australia Wide) – please allow 5-7 business days for your order to arrive.
- EXPRESS SHIPPING (Australia Wide) - please allow 1-3 business days for your order to arrive.
– INTERNATIONAL SHIPPING – please allow (7-21 business days) for your order to arrive.

Uh oh! My order has not arrived yet!

If you do not receive your order within 10 business days for Australian Orders or 21 business days for International Orders from the time of purchase, please email us at info@lakiki.com.au so we can send our detectives to work and resolve the issue.

Returns Policy

Lakiki accept returns within 14 days from date of purchase and only if items are in a brand new, saleable condition and are unused, unworn, unwashed and undamaged. You must also include all original tags, Lakiki fabric bag and box that were provided in your original order.

Customers will be responsible for return shipping charges and delivery fees associated with re-sending your item/s. In order to do this you must supply a return satchel with your name, address, contact number & order reference and send the item to the below return address;

Lakiki Jewellery - 43/4 Park avenue, Burleigh Heas, QLD 4220, Australia.

Unfortunately, Lakiki cannot accept returns of earrings/studs due to health and hygiene regulations.