{SHIPPING & DELIVERY POLICY}

Who do you use for shipping & what are the terms?

Lakiki use ‘Australia Post’ for shipping your items as they are one of the biggest, which means you get your order faster and more securely. All Items are inspected by Lakiki before being dispatched. Once the item/s have been sent, Lakiki will no longer be responsible for your item/s. We do not take any responsibility for items damaged, lost or stolen during shipping.

What are your shipping fees?

DOMESTIC SHIPPING – Australia wide costs ($10.00) with a signature required upon delivery. If no one is home upon delivery, a notice will be left at your residence notifying you of the pick-up.

EXPRESS SHIPPING – Australia wide costs ($15.00) 

INTERNATIONAL SHIPPING –  cost ($22.00 AUD). 

(Please note – that all taxes & customer charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Lakiki take no responsibility for additional taxes & custom charges if applied, and recommend you contact your local customs representative. Lakiki declare the full value of the purchase on international shipping and will present an invoice for customs if requested).

NOTE – please select shipping option at checkout.

How fast will my order be processed and sent?

We can’t wait for you to start enjoying your purchases from Lakiki..That’s why we work around the clock to send them to you quick sticks. Sometimes your order will be shipped the same day as you submit your order. However, please allow Lakiki (1-3 business days) to process & send your order.

When should I expect my order to arrive?

We try to get your order to you as fast as humanly possible! However, delivery times may vary according to your location and the delivery schedule of Australia Post.

– DOMESTIC SHIPPING – please allow (5-7 business days) for your order to arrive.

– INTERNATIONAL SHIPPING – please allow (7-21 business days) for your order to arrive.

Uh oh! My order has not arrived yet!

If you do not receive your order within (10 business days) for Australia Orders & (21 business days) for International Orders from the time of purchase, please email us at info@lakiki.com.au so we can send our detectives to work and resolve the issue.